This is not the first time that Google mail has been down. Earlier it used to be the case that is a beta version of the mail but now after being almost 2 years into full operations these errors are a pointer to that Google is not immune to software glitches. We blame Microsoft but we cherish Apple and then apple becomes a self serving entity.The fact is that as the companies grow they are unable to maintain the same verve, enthusiasm and drive that made them reach their glory days. Look at the error message..."Oops the system is unable to perform your operation" If we are to implement such messages in our customer applications it is only considered lame but since it is Google people would recognize the coolness and the openeness of the developer to express their ideas. Apart from the growing clout of Google two things are crystal clear a) they cannot maintain the same velocity of change and innovation and b) they are still not a software services company since such downtime issues warrant more maturity in delivery and handling. What do you think ?